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A network outage affecting Telus customers is disrupting phone and wireless services in multiple areas across Ontario and Quebec, with some unable to call 911 on mobile, the company says.

Those affected may not be able to reach 911 from mobile phone, company says

CBC News · Posted: Nov 05, 2026 11:10 AM EST | Last Updated: 17 minutes ago

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A pair of legs are seen walking past a Telus sign.Telus’s headquarters in downtown Vancouver is seen on May 6. The company reported outages affecting areas in Ontario and Quebec on Thursday morning. (Ben Nelms/CBC)

A network outage affecting Telus customers is disrupting phone and wireless services in multiple areas across Ontario and Quebec, with some unable to call 911 on mobile, the company says.

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